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Customer Reviews

Overall rating: 4.624831 / 5 from 741 reviews.

AI Generated Review Summary

This limited-edition holiday set offers 72-hour hydration and a soft, touchable finish. Customers praise the shampoo and conditioner for making hair feel soft and silky, and the hairspray for setting styles without stiffness. The product is also appreciated for its great smell and luminous shine.

Summary topics

  • Hair Feel (13%): Customers keep praising how this product makes their hair feel soft, silky, and healthy.
  • Hairspray Effectiveness (12%): Customers expressed satisfaction with the spray, stating that it is the best they have ever used.
  • Product Scent (17%): A significant amount of customers expressed appreciation for the great smell of the product, describing it as light, fresh, and amazing.
  • Hair Appearance (44%): A substantial number of customers stated that this product makes their hair look healthy, shiny, and glossy.
  • Hair Gloss (3%): It was reported by customers that this high-shine gloss is amazing and leaves a lasting scent.

Review topics: [].

Review highlights

  • "My hair felt SO very manageable and silky, and it reflected in how my hair looked!"Elizabeth S.
  • "My hair felt smoother and once it dried it had a beautiful shine to it."Brittany
  • "My hair has never looked and felt so good"Lianpow

Reviews

Perfect hold

"Perfect hold! Not stiff! My hair looks great all day and you can’t tell I’m wearing hairspray. I’ve been using this for five years and can’t be without it. Total game changer. Thanks Living Proof"

Lisa M. (5/5)

Conditioner Review

"I have only been using this conditioner for a short period of time, but I can already tell and feel the impact it has had on my hair! My hair feels healthier, cleaner, bouncier, and looks great on day 3 which is what i was going for. I think the price is totally worth the investment!"

Kaitlyn Z. (5/5)

Shampoo Review

"The formula is great, i can already tell the difference the shampoo has had on my hair. The smell isn't super strong, which I love. And my hair feels great on day 3/4, which is what I was looking for in a shampoo!"

Kaitlyn Z. (5/5)

Pump doesn’t work + poor customer service

"When the pump on my bottle was broken, customer service told me I needed to go buy another pump from somewhere else because they are back ordered. They sent a video showing me how to open a pump, which was condescending because I told them my conditioner pump opened just fine. The company having a tutorial video tells me this is a common problem that they blame on the customer, and according to Reddit, this is a common issue that never gets resolved. At this price point, I expect the pump to work and I expect a customer forward approach."

Lindsey H. (1/5)

Great shampoo, high cost even with sale

"I tried PHD after a recommendation from a clerk at Kohls, and am happy with the results. The shampoo is concentrated, so a little goes a long way. The foam is rich but rinses quickly and cleanly. PHD leaves my hair very clean, providing a good foundation for Paul Mitchell's The Conditioner to provide the right level of soft hold. The shampoo is excellent, but is expensive even after the sale. It's a good thing one bottle lasts a long time, so cost-wise it probably evens out over time."

Rick D. (4/5)

On my 7th bottle, chefs kiss!

"This is my forever hairspray. I’ve always had a hard time finding a hairspray that holds my unruly fine hair without being heavy or sticky until I found this baddie. She is literal perfection. I love the heat protectant aspect and the touchable soft feel! I’ve worked at Sephora for 3yrs now and this is THE hairspray I’m showing every client who comes in looking for heat protectant or hairspray! 12/10."

Maigyn. (5/5)

Essential

"Loving this product to protect my hair and hold style"

Sharon (5/5)

Not for me

"While I love and enjoy some of Living Proof's other products, this one really wasn't for me. When I've used it, it's left my hair heavy, feeling dirty and sticky, and overall, just makes my hair feel gross. I keep my hair on a stricter washing schedule, but this stuff makes it so I literally can't wait to shower again and get it out. While it does mostly hold my curls, the overall feel just isn't worth it to me. I tried it a few times just to make sure it wasn't just the product at the top of the bottle, but it definitely wasn't. Gave it 2 stars because it does mostly hold, but wanted to give it 1 because of how gross it makes my hair feel after and how much I truly didn't like it."

Lindsey F. (2/5)

Love the hairspray!

"Doesn’t leave my hair dry or sticky feeling. Hair holds but soft."

jessica w. (5/5)

Great product

"I love this product - it's a fine spray and it does not have an offensive or chemical smell; also, great travel size"

Ann M. (5/5)

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