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Careers

Living Proof is a technology driven consumer products company based in Cambridge, Massachusetts. The company was founded by Polaris Venture Partners, professional stylists, and a team of scientists including Dr. Bob Langer, an institute professor at MIT and one of history’s most prolific inventors in medicine. Created in Cambridge , for the purpose of applying advanced technology to solve the toughest beauty challenges. Its team of scientists and beauty authorities share a common aspiration: to challenge the status quo and end the common beauty frustrations of people everywhere. By assembling world-class scientists from a range of disciplines and leading universities we are able to look at everyday concerns from a completely unique, fresh perspective.

The company has been receiving a tremendous amount of press and positive customer feedback to date. Our products are available at Livingproof.com, Sephora, Ulta, QVC, Nordstrom and in select salons. Living Proof products are also available in Europe at SpaceNK, and Mecca Cosmetics in Australia.

The company has also added Jennifer Aniston as a co-owner and spokesperson for Living Proof’s hair care business. With Jennifer’s iconic status and popularity, she has already begun making a tremendous impact in driving awareness for the company.

The Living Proof culture is one of integrity and excellence where technology and product performance, not marketing, is the driving force. It is further collaborative, curious, creative, passionate, risk-inclined and results-oriented.

In addition to an open, creative, and fun work environment, we offer all our employees comprehensive benefits package including incentive stock options. Eligibility to work in the U.S. is required.

For immediate consideration for any open position, please send a cover letter and resume to careers@livingproof.com.



positions available

Brand Manager

Living Proof is seeking a Brand Manager. This position is responsible for working with the team on new product development and product launch processes, packaging development and coordination with manufacturing, concept development, competitive analysis, timeline management, consumer testing, pricing strategy, promotional strategy, education, public relations and collateral support.

Responsibilities

  • New Product Development: Direct product development on the creation of new SKUs within our product portfolio, including overall market and competitive review, concept development, benchmark review and recommendation, claims analysis, recommended usage, sizing, pricing and packaging. Within the team, oversee timeline management to ensure that all key dates are met in the launch of the new product. Test and review each submission from product development and give iterative feedback. Work with the test salon as needed to evaluate trial of product on consumers. Participate in and run, as needed, the cross functional launch teams. Oversee all comp development of new products including development, photography, and providing materials to PR agencies and retail partners.
  • Marketing Plan: Oversee various marketing plan elements including: (1) Sampling: help determine sampling plans and execute packaging and artwork; (2) In Store Events: coordinate with Retail Marketing and Sales Teams to make sure they have necessary resources to hold in-store events such as posters, PR coverage, samples, and gift bags; (3) Merchandising: work with Retail Marketing to determine retailer merchandising layouts (4) Education: ensure education team has all relevant information for upcoming product launches to create education materials; (5) Digital: review all product related copy on website.
  • Artwork Management: Work with packaging engineers and creative designers to brief artwork development including all copy related to performance, claims, and usage. Work with Research and Development and Regulatory to ensure all copy is globally compliant. Work with translation house to translate into all required languages. Manage and review artwork submissions, proofs and approval process within Living Proof.
  • Consumer and Market Research: Manage all consumer related research on product line including: defining screener, preparing questionnaires, finalizing usage instructions, and managing all logistics such as labeling and shipping product. Analyze data and report findings to team. Other research includes tracking online consumer reviews and distilling relevant market data from resources like Mintel into presentations.
  • Presentations: Maintain marketing plan and other marketing and sales decks. Summarize marketing data and initiatives for Advisor and Board meetings.
  • Customer Service: Work with Customer Service to develop all FAQs and conduct trainings on new products.
  • Competitive Research: On an ongoing basis, analyze all relevant competitive information on Sephora, Ulta, Nordstrom, prestige retailers, Salons and Mass and provide recommendations for key competitive benchmarks, trends to watch and new product ideas.

Qualifications and Relevant Experience

  • Mandatory: 5 years CPG experience; hair care experience preferred
  • MBA preferred
  • Strong strategic thinker
  • Results oriented executor
  • Strong project management skills – possess the ability to handle multiple priorities and projects at once
  • A collaborator capable of establishing good personal relationships
  • An independent operator capable of managing projects with limited directions
  • Proven track record of launching creatively innovative products and consumer experiences
  • Creative thinker with track record of being able to translate insights and product features into strong consumer facing communication
  • Strong organizational skills and ability to track details while keeping focused on the big picture
  • Responsible and extremely resourceful in finding answers and solutions when information and data is not readily available
  • Ability to adapt quickly to changing priorities in a fast-paced environment
  • Excellent verbal and written communication skills and presentation experience
eCommerce Analytics Manager

Living Proof is seeking an eCommerce Analytics Manager to provide actionable insights to optimize and grow our digital business. The position will perform all digital analytics for our eCommerce, social media and digital marketing. The position will also do all the day-to-day operations of our eCommerce site, search marketing, email marketing and display marketing. The position is full-time, on-site in our Cambridge MA offices.

Responsibilities:

Digital Analytics

  • Identify trends, areas of opportunity, scale and potential improvements to drive ongoing business vision and optimization
  • Deliver and articulate data findings and insights to a non-technical audience
  • Use Google Analytics and other online tools to evaluate the performance of and opportunities for improvements in Livingproof.com - eCommerce merchandising, site activity and user behavior, GWP programs, etc.
  • In Google Analytics, code new segments, funnels, segments, etc. as needed
  • Determine testing opportunities for further learnings about LP.com’s site audience and eCommerce potential
  • Evaluate email marketing campaigns for winners, losers and trends in open rates, click through rates, unsub rates and eCommerce impact
  • Monitor and report on eCommerce impact from digital marketing campaigns and PR moments
  • Create weekly and monthly KPI reports for digital marketing, social media marketing and eCommerce
  • In conjunction with the Social Media Manager, analyze and report on performance of engagement of Living Proof social content

LP.com eCommerce Merchandising (using the eCommerce platform's admin tool)

  • Collect content and imagery for and create new skus on both the staging and production severs prior to product launches
  • Select and code weekly homepage slides for desktop and mobile
  • Code weekly offers
  • Code weekly offer site-messaging
  • Add new awards to products
  • Add new products to appropriate list pages
  • Review and approve new reviews

LP.com Search Marketing

  • Meet weekly with SEM agency on account performance and improvements
  • Prepare new products for SEM programs
  • Prepare content and designs for new SEM programs as needed
  • Update Googlebase XML product file with new products

Display Marketing

  • Lead our copywriter and designer to create LP.com display advertising consistent with our other channels’ communication
  • Set up and run ads on Facebook, Pinterest and YouTube, including FB ad types such as product ads, lookalike audiences and remarketing ads

Salon Digital Marketing

  • Code HTML, test and send salon emails
  • Add new salons to LP.com database
  • Assist salon team setting up new salon-only skus

Operations and General Administration

  • Assist with LP.com site QA on new development initiatives
  • Support for the Senior Director of Digital Marketing and eCommerce as needed

Qualifications

  • 3-5 years experience in digital analytics, eCommerce merchandising, eCommerce marketing, email marketing, or other relevant fields required
  • Completion of BS/BA degree required
  • Must have excellent analytics skills and a curious mind to answer the unasked questions
  • Must be expert in MS Excel and MS PowerPoint
  • Must have experience with Google Analytics
  • Prior experience with email marketing and SEM desired
  • Basic HTML skills required
  • Must have excellent written and verbal communication skills
  • Must be passionate about online shopping
  • Should love learning new software applications and online tools
  • Eagerness to help Living Proof succeed through hands-on assignments
  • Must thrive in a fast-paced environment with frequently changing priorities
  • Excellent organizational skills with a very high attention to detail
  • Enthusiastic, cheerful, dedicated team player
Social Media Strategist

Living Proof is seeking a Social Media Strategist. This hands-on, freelance position is ideal for a highly creative person who loves interacting directly with customers and is looking for variety in their day-to-day assignments. The incumbent will be the vision and curator of all of our social media content and run our social influencer and affiliate programs. We are seeking a freelancer who can spend the majority of their time on-site in our Cambridge MA offices. All applicants must include links to their own social media profiles with their application.

Responsibilities:

Social Content Strategy

  • Drive the social content strategy to be more active and participatory
  • Tie social activities towards the Living Proof marketing strategy and company pillars
  • Define the role of each platform in the strategy

Social Content Curation and Creation

  • Start and join conversations
  • Develop and post creative content to the company social media channels utilizing the Living Proof voice
  • Identify content created by Living Proof fans that can be shared through Living Proof’s social channels
  • Craft content ideas that can be created in-house by you and our in-house designer
  • Analyze and report on performance of engagement of Living Proof social content

Social Media Management

  • Engage with social content creators who discuss Living Proof in their content
  • Implement social media contests, including submission collection, winner selection and prize distribution
  • Support social media elements of holistic brand campaigns as needed

Influencer and Affiliate Marketing Programs

  • Assist strategically in executing the multi-pronged influencer strategy spanning across social influencers to WOM to partnerships
  • Review and approve requests to join Living Proof’s affiliate program
  • Share weekly offers and the associated ads and text links with Living Proof affiliates
  • Communicate on-going with affiliates to answer their questions and excite them about Living Proof offers
  • Approve or deny individual sales monthly based on terms and conditions compliance
  • Identify and reach out to potential new affiliates to grow the Living Proof affiliate program

Operations and General Administration

  • Provide support to the Marketing management team as needed

Qualifications

  • 3-5 years experience in social media marketing, community management or other relevant fields required
  • Completion of BS/BA degree preferred
  • Eagerness to help Living Proof succeed through hands-on assignments
  • Passionate about online shopping and social media
  • Resourceful in bringing ideas to life with limited time and tools
  • Creativity to create fresh content ideas on-going
  • Must have excellent written and verbal communication skills
  • Must be expert in MS Excel and MS PowerPoint
  • Must thrive in a fast-paced environment with frequently changing priorities
  • Excellent organizational skills with a very high attention to detail
  • Enthusiastic, cheerful, dedicated team player