Customer service

At Living Proof, we want to help our customers solve their everyday beauty concerns. We're here to help.

Returns

Hair: We have a hassle-free, 60-day return policy. If for any reason you are not satisfied with your LivingProof.com order, please email us to make arrangements.

Skin: Please contact the skin care physician's office where you made your purchase for their return policy.

Shipping

All orders on LivingProof.com for hair products ship for free via UPS Ground from our warehouse in New Jersey to the 48 contiguous United States. Due to shipping restrictions, we are unable to ship to Hawaii or Alaska.